Canal del Fútbol ordered to repay subscribers as Chilean protests rage on

Chilean pay-television sports broadcaster Canal del Fútbol has been ordered to repay customers whose subscriptions have been affected by the ongoing protests in Chile.

Subscribers to CdF referred the broadcaster to Sernac, Chile’s National Consumer Service, as the domestic football season has been hit by postponements following a series of violent protests against the Chilean government.

Reports in Chile now state that Sernac has found that CdF’s contract stated “in the event that companies do not provide the services as contracted, consumers have the right to return or refund proportionally to the time of suspension” meaning that CDF must now repay customers who have lost out.”

The Asociación Nacional de Fútbol Profesional exploits its top-tier domestic football rights through the CdF which current rights-holder – US-headquartered media group Turner Broadcasting – bought in a 15-year acquisition last year. The deal granted Turner a 15-year lease of CdF’s licence to broadcast, from 2018 to 2032.